Does Tender Care
Pediatrics offer same day appointments?
We try to
accommodate same day appointments for sick
patients based on your child’s condition.
Please call our office as soon as you
realize that your child is not feeling well,
so that we can bring them in as early as
possible for evaluation. However, for well
visits, sports physicals, and new patient
visits, you need to call and schedule your
appointments in advance.
hours, should we go to the closest Urgent
Care or Minute Clinic?
For us to provide
comprehensive care, we prefer treating your
child for all illnesses. We encourage you to
contact us through after hour phone number
and determine whether your child needs to be
seen at Urgent Care clinics. Usually, these
clinics are not staffed with pediatric
trained physicians or nurse practitioners. Therefore, you may not receive proper
treatment for your child. We are open late
on some days and one of our
providers is always on call after the office
is closed. However, we request you to use after
hours services for URGENT matters that
cannot wait for regular business hours. If
you feel that your child is in an emergency
situation, please call 911.
To which hospital
Tender Care Pediatrics is affiliated with?
All of our
pediatricians have staff privileges at
Atlanticare Medical Center, Pomona, NJ, and
Shore Medical Center, Somers Point, NJ.
Do you have
separate waiting areas for sick and well
Our office has
separate waiting areas for sick and well
patients. We feel that the newborn babies
are particularly vulnerable to prevailing
sickness and we created a separate newborn
If my child needs
evaluation from a specialist, where will you
We have good
contacts with several specialists in the
area and we will discuss with you about all
the options available before referring your
child to a specialists. If your child needs
immediate attention, our office will contact
the specialist’s office for an expedited
Do I need to bring my
insurance card for each office visit?
Yes. This is a
requirement of all insurance companies.
Can you bill for
my co-payments after the service?
The policy of our office is
that all co-payments are due at the time of
service. For your convenience, we
accept cash, checks, and all major credit
Do you accept patients
without insurance or insurance is not active
at the time of visit?
We accept self-paying
patients or patients who do not have active
insurance. However, the payment for
the expected services is required at the
time of service. We will gladly
provide you with a receipt that can be used
to submit a claim for reimbursement.
Is there a long
wait to schedule a well visit?
We encourage and accommodate to bring
children into our office for all of their
recommended well visits without delay.
We will always encourage you to schedule
your child’s next appointment prior to
leaving at each visit. If your child
generally obtains his physical in the
summer, we ask that you plan ahead and
schedule this appointment well in advance.
types of office visits should we expect for
We provide three different types of
services, well visit, sick visit, and
well visit is a thorough visit where we
monitor the development and provide preventative care for your child.
This includes monitoring of growth and
development, vision screening, hearing
screening, sports physicals, and parent counseling on
topics including healthy diet, behavior,
academics, anticipatory guidance, and safety
precautions. A sick visit is primarily to
asses and treat the illness. A consultation
can be a second opinion you planning seek, a
prenatal consultation, or a lactation
If a diagnosis is found during a well visit that requires
will additional fees be added?
You should contact your insurance carrier
and become familiar with your insurance
policy that provides coverage for your
children. Many companies will not cover same
day sick visits during the course of a well
exam. Other carriers will provide coverage
for any problems identified and treated
during the well exam.
Does Tender Care
Pediatrics encourage vaccines?
Yes. The practitioners at Tender Care
Pediatrics require the routine childhood
vaccine schedule recommended by the American
Academy of Pediatrics. Scientific evidence
has established that childhood vaccines are
safe and protect children from serious
illness. Children who do not receive
immunizations are susceptible to potentially
life-threatening illnesses and present a
risk to the other children they come into
contact with and the community at large. The
potential consequences of vaccine
preventable diseases include
hospitalization, mechanical ventilation,
seizures, brain damage, and even death.
We strongly encourage you to visit this
link for more information.
In pediatrics, we have
seen the tremendous benefits of childhood
vaccinations. At the same time, we have seen
how misinformation about vaccines has put
children at risk for illness. We understand
the difficulty parents may have in sorting
through the vast quantities of data on
vaccine safety, and we are here to help
guide you and answer all of your vaccine
At each visit we will
review your child’s health record and
discuss with you any vaccines that are
recommended. Your child’s vaccine record is
kept in your child’s chart as well as in our
computer database, which allows us to print
out each child’s vaccine record for school
and camp forms. We participate in Vaccines
for Children (VFC) program and utilize the
New Jersey Immunization Information System
to maintain vaccine records for all
immunizations, whether covered by VFC and or
What is your
We strongly encourage you that you cancel
appointments at least 24 hours in advance so
that other children in need of an
appointment can use the time your child no longer needs.
understand that unforeseen problems occur.
when a family consistently fails to cancel
their appointments in a timely manner, we
may charge a fee.
If I have a
balance on my account, can I pay it over the
Yes. We take
credit card payment by phone during business
hours. Please call our office and ask for
the billing department. The billing
department is always available to answer any
of your insurance and payment questions as
I’m expecting a
baby, can I schedule visit to meet you?
Yes. Choosing a
pediatric practice for your child is one of
your most important decisions to be made
before delivery. We welcome you to
make an prenatal consultation appointment to meet our staff, visit
our offices, and spend time asking us
questions about your upcoming delivery and
care for your newborn.